Website Terms and Conditions

Delivery

We expect to deliver Artificial Grass within 6 working days. All other items are delivered between 3-4 working days

Deliveries on a Saturday are possible but are subject to a extra charge (price on request).

If you have any special delivery instructions, please let us know these when placing the order. We will send you a notification email when the goods have been despatched.

Please note: We can not deliver to Northern Ireland, The Isle of Man, The Isle of Wight, The Scilly Isles and some very northern areas of Scotland. Southern Scotland and Devon & Cornwall are subject to a surcharge Please contact us for further details/prices.

Artificial Grass items

Goods are normally despatched by Avantie Express who specialise in bulky items. They will be despatched on the next working day and delivery will be within 6 working days from date of dispatch. We can specify the delivery date but cannot guarantee a delivery time.

All other items

Standard delivery charges are calculated according to the weight please see individual item for postage cost.

Receipt of Goods

All deliveries must be signed for on receipt. If packaging looks damage please note this on the delivery note.

You Must arrange for someone to be present to accept delivery.

For large or heavy items you must arrange for someone to assist in offloading the delivery.

Failed Deliveries

If we are unable to make a previously arranged delivery due to incorrect access details being given, or if no one is available to accept delivery, or if no one is available to assist with large or heavy items then we will charge for subsequent attempts to deliver.

Payment

Online payments are processed securely using PayPal. We accept all major credit and debit cards as well as direct PayPal payments.

You can also pay by cheque by printing the online order form, completing and sending it to us with your cheque. Cheques should be made payable to Lawns For Lifestyles.

We can accept orders by telephone, please call us now on 01904 488868 (orders taken by phone will incur a 2.5% handling charge for credit cards only)

All prices are inclusive of VAT.

VAT. No. 371372262

Cancellation of orders

If an order is cancelled before it has been dispatched, a full refund is given.

Returns

Unwanted goods may be returned in their unopened packaging within 28 days of receipt, to receive a full refund. However, you will have to arrange and pay for shipping yourself. We do not accept the return of opened goods.

Privacy

Your details may be kept by us for future mailings and news. If you do not wish to receive these, please check the relevant box when ordering.

For more information, please read our Privacy Policy document.

We will not pass on or sell your details to any third parties.

Contact us

If you require more information about our terms and conditions or privacy policy, you may contact us by telephone on 01904 488868, or write to our customer services address at Weir Pond Nurseries, Holtby, York, YO19 5UD